What are cookies and what do we use them for?
A cookie is a small information file which saves itself on your browser each time you visit our website.
The function of cookies is to save the history of your activity on our website, so that when you visit again it can identify you and configure its content based on your browsing habits, identity and preferences.
A cookie is harmless, does not contain malicious code (e.g. viruses, Trojan horses, worms, etc.) which may damage your device (computer, smartphone, tablet, etc.), but which does have a certain impact on your right to data protection, as it collects certain information regarding your person (browsing habits, identity, preferences, etc.).
What information does a cookie save?
Cookies do not usually collect special categories of personal data (sensitive data). The data they save is on technical aspects, personal preferences, personalization of content, etc.
What types of cookies exist?
In general, there are five types of cookies:
Technical cookies:
These are the most basic cookies. They allow the user to browse a website, platform or app and to use the different options or services which exist on it, such as, for example, monitoring traffic and communicating data, identifying the session, allowing access to restricted sections, remembering the items which make up an order, undertaking the purchase process of an order, making the request for registration or participation in an event, using security elements during browsing, storing content for playing videos or sound, and sharing content on social networks.
Personalisation cookies:
These allow the user to access the service with certain predefined characteristics depending on a series of criteria on the user’s device, such as, for example, language, type of browser through which the service is accessed, regional configuration from which the service is accessed, etc.
Analysis cookies:
These allow the party responsible for them to monitor and analyse the behaviour of users on the websites to which they are linked. The information collected through this type of cookie is used to measure the activity of the websites, app or platform, and for the creation of browsing profiles for the users of these sites, apps and platforms in order to make improvements based on the analysis of data on the use that users make of the service.
Advertising cookies:
These allow the most effective management possible of advertising spaces which the data controller may have included on a website, app or platform from which the requested service is provided, based on criteria such as the content published or the frequency with which the advertisements are shown.
Behavioural advertising cookies:
These allow the most effective management possible of advertising spaces which the data controller may have included on a website, app or platform from which the requested service is provided. These cookies store information on users’ behaviour obtained through continuous observation of their browsing habits, which allows a specific profile to be developed to show advertising based on this.
What are own and third party cookies?
Own cookies:
Own cookies are those generated and managed by the data controller providing the service requested by the user.
Third party cookies:
These are generated by entities other than the data controller (external services or providers, such as Google).
What type of cookies does our website store?
Below is a list of the types of cookies our website stores and their purposes:
| Name | Type | Usage |
| Smuuid -12 months | Preferences | Tracks anonymous visits; it is assigned to anyone who lands on the website. |
| Smclient – 10 years | Preferences | Assigned to the identified and monitored contacts. |
| Smevent – from 12 h to 30 days (default: 12h) | Marketing | Assigned to the identified and monitored contacts. |
| smform – 12 months | Marketing | Handles contact forms and pop-ups. |
| smg – 12 months | Marketing | Identifies a user. |
| smvr – 10 years | Marketing | Stores data about the current visit to the website. |
| smwp – 12 months | Preferences | Information about Web Push agreement forms. |
| Smg 12 months | Marketing | Identifies a user- global ID for the whole system. |
| smrcrsaved – 12 months | Marketing | Saves information if an ID was signed to SALESmanago (deprecated). |
| smOViewsPopCap – 10 years | Marketing | Saves information about pop-up capping. |
| smcfds | Marketing | Stores information about displayed forms on website. |
| _smps | Marketing | Stores information about displayed popups on website. |
| _smvs | Marketing | Stores information about first visit source on website. |
| _smsps | Marketing | Stores information about social proof displayed on the website. |
| _smc-cid | Marketing | Information about Live Chat conversation ID. |
| _smc-unr | Marketing | Information about Live Chat conversation ID. Information about Live Chat message ID. |
| _ga | Marketing | It is used to distinguish users. The cookie is updated each time Google Analytics data is sent. |
| _gcl_au | Marketing | To store and track conversions. |
| _gid | Performance | It is used to distinguish users. |
| OptanonConsent | Strictly Necessary | It stores information about the categories of cookies the site uses and whether visitors have given or withdrawn consent for the use of each category. |
| OptanonAlertBoxClosed | Strictly Necessary | This cookie is set by websites using certain versions of the cookie law compliance solution from OneTrust. It enables the website not to show the message more than once to a user. |
| _gat | Analytics | It is used to limit data collection on high-traffic sites. |
| Serverid | Functional | They are used to ensure the security of the session during the entire visit. |
This website makes use of the Google Signals function, which improves remarketing and reports by also including aggregated data from Google users who have activated ad personalization. Below, we provide the link to change the information that is tracked: https://myactivity.google.com/myactivity
What can I do with cookies?
Cookies can be deleted, accepted or blocked, as the user wishes. To do so, the web browser should be appropriately configured.
The installation of cookies may be prevented (blocked) at any time on your device through the corresponding option on your browser, but in this case we will not be able to guarantee the proper function of the different functionalities of our website.
Below are links for management and blocking of cookies depending on the browser you are using:
Internet Explorer: http://windows.microsoft.com/es-xl/internet-explorer/delete-manage-cookies#ie=ie-10
FireFox: http://support.mozilla.org/es/kb/habilitar-y-deshabilitar-cookies-que-los-sitios-we
Chrome: https://support.google.com/chrome/answer/95647?hl=es
Safari: https://www.apple.com/legal/privacy/es/cookies/
You can also delete the cookies saved on your browser by accessing its configuration options.